Sanitas AnnualReport 2022
At Sanitas, we strive to achieve the greatest technological advances and use it to serve our customers with the firm commitment of providing the best care for them. We have managed to perfectly combine physical and virtual assistance, which is why we are always expanding our range of services to meet the needs of patients and healthcare professionals.
CEO de Sanitas y Bupa Europe & LatinAmerica
We consolidated our growth in 2022. Our revenue grew by 10% compared to 2021.
Sanitas Dental opened 4 new centres bringing the total to 204 nationwide and forming a network where the latest technology has enabled us to reinforce the process of digitising our clinics.
This accounts for 11.5% of consultations. Virtual consultations and telephone consultations are patients' preferred method for their initial consultation. 3,114 doctors from the 37 specialties in which this option is available have carried out virtual consultations this year.
Sanitas and Generali:
In 2022, we signed an agreement with the Generali insurance company, which guarantees access to the best quality care for more than 137,000 customers.
Incorporation of Cuida tu mente BluaU
In 2022, we expanded the services of our BluaU digital healthcare platform with Cuida tu mente, a new digital service to care for and manage people’s mental health and emotional well-being. The app performs an initial online psychological assessment, which gives the user an estimate of their emotional state and allows them to assess the suitability of a possible subsequent psychological intervention.
New digital advances in our hospital network
We opened a new Robotic Surgery Unit in our Sanitas CIMA Hospital in Barcelona for the Gynaecology, Urology, General and Digestive Surgery, and Thoracic Surgery services. In addition, we developed the Idonia digital platform, which allows us to digitise diagnostic imaging tests performed throughout our hospital network.
Net Zero Commitment
Through digitalisation, we avoided the emission of more than 8,000 tonnes of CO2 into the atmosphere in 2022. This translates into a 76% reduction of our CO2 footprint since 2009 in our commitment to Science Based Targets. We are on track towards our firm commitment of being a Net Zero company in direct emissions by 2030 and in indirect emissions by 2040.
We build healthy cities
Part of what we do is focused on creating more sustainable and healthier environments. More than 11,000 participants took part in our 7th edition of Healthy Cities, 13,000 trees were planted, and 14.2 tonnes of CO2 emissions were avoided.
A greener planet thanks to our seniors
Through Sanitas Mayores, in 2022 we avoided the emission of 108.7 tonnes of CO2 through projects that improve the quality of life of the elderly who live in and use our centres, while protecting the health of the planet: recycling of masks, reducing the use of printed paper, buying zero kilometre food, and energy efficiency and water use measures. These initiatives have also been implemented at Sanitas Dental.
We are Sanitas
Medicine of the future